Privacy Policy

Who We Are

Our website address is: https://dram-dewatering.com.

We are part of Avermann Group.

Our headquarters is Avermann Maschinenfabrik GmbH & Co. KG, located in Osnabrück/Germany.

Processing of Personal Data

We collect, process and use your personal data only if there is a legal basis for doing so or you have given us separate consent to do so. We adhere to the principles of date avoidance and data minimisation and only collect personal data when this is necessary or unavoidable. Unsolicited enquiries and offers which reach us are promptly processed, and the data is then deleted.

Transmission of Data / Recipients

We will only transmit your personal data to other responsible persons if this is necessary for the execution of a contract or you have consented to this. We will never disclose this data to third parties for advertising.

No transmission of data to third countries is planned.

Duration of Storage / Retention Periods

In principle, we only store your data for as long as necessary in order to fulfil its purpose, and only in so far as we are required to store this in order to fulfil legal obligations (for example, we are obliged to keep documents such as contracts and invoices for a specific period because of tax and commercial retention periods).

For Customers / Suppliers / Service Providers

We collect and process data from our customers, service providers and suppliers which is necessary for the execution of contracts, and in particular contact information such as the names of contact persons, business telephone numbers and e-mail addresses, but also bank and contract data.

The following data categories are processed:

- Communication data (such as name, telephone, e-mail, address)
- Contractual data (contractual relationship, product and/or contractual interests)
- Customer history
- Contractual billing and payment data
- Credit data (from third parties, e.g. credit bureaus or from public sources)

We only store this data for the duration of the contractual relationship and/or following the end thereof for the legally required retention period.

In addition to the execution of the contract, processing may occur when it is in the legitimate interests of our company, or based on your consent.

In rare instances, we receive contact data via third parties with a request to provide a tender or answer questions. When this happens, we will gladly inform you about the relevant data source.

Data from general enquiries which does not lead to a business relationship will be deleted after a 2-year period.

For Website Visitors

IP addresses, user behaviour and e-mail addresses are also personal data. If you contact us by e-mail or by means of a contact form, we will store the information that you provide (your e-mail address, and if necessary, your name and telephone number) in order to answer your questions. [UG1] We delete the data received in this context once storage is no longer necessary, or limit the processing thereof if statutory retention periods apply.

In the event that the website is only used for informative purposes, i.e. when you do not register or otherwise provide us with information, we will only collect the personal data which your browser sends to our server. If you wish to view our website, we collect the following data which is technically necessary in order for us to display our website to you and ensure stability and security (legal basis: Art. 6 Sec. 1 lit. f) of the GDPR):

- IP address
- Date and time of enquiry
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the request (specific page)
- Access status/HTTP status code
- Respective amount of data received
- Website from which the request originated
- Browser
- Operating system and its interface
- Browser server language and version

Cookies are small text files which are stored on the hard drive assigned to the browser that you are using, and which provide certain information to the body which set the cookie (here, that is us). Cookies cannot run programs, or transfer viruses to your computer. They are used to make the Internet service more user-friendly and effective. You have the possibility of specifying which cookies may be set in your browser settings.

Really Simple Security

Really Simple Security and Really Simple Security add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website. You can find our privacy policy here.

Smush

Plugin Smush sends images to the WPMU DEV servers to optimise them for web use. This includes the transfer of EXIF data. The EXIF data will either be stripped or returned as it is. It is not stored on the WPMU DEV servers.

Smush uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath's Privacy Policy can be found here.

Smush uses a third-party email service (Drip) to send informational emails to the site administrator. The administrator's email address is sent to Drip and a cookie is set by the service. Only administrator information is collected by Drip.

LiteSpeed Cache

This site utilises caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily.Please see https://quic.cloud/privacy-policy/ for more details.

Akismet

We collect information about visitors who comment on sites that use our Akismet Anti-spam service. The information we collect depends on how the user sets up Akismet for the site, but typically includes the commenter's IP address, user agent, referrer, and site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Cookie Consent

When you visit our website, we inform you about the types of cookies we use and give you the option of consenting to the setting of technically non-essential cookies in order to better customise our website to your preferences. For this purpose, we use cookie consent technology (Cookie Consent) to obtain your consent within the meaning of Art. 6 para. 1 sentence 1 lit. a GDPR for the storage of certain cookies in your browser and to document this in accordance with data protection regulations.
When you visit our website, a cookie from Cookie Consent is stored in your browser, in which the consent you have given or the revocation of this consent is documented.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google Maps

This site uses the map service Google Maps from Google Limited Ireland via an interface.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

However, in order to protect your personal data, we ask for your consent – which can be withdrawn at any time – in accordance with Article 6(1)(a) GDPR before loading the map.

You can find more information on the handling of user data in Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/.

Script Libraries

To display our content correctly and graphically appealing across browsers, we use script libraries and font libraries such as Google Web Fonts (https://www.google.com/webfonts/) on this website. Google web fonts are transferred to the cache of your browser to avoid multiple loading. If the browser does not support Google Web Fonts or prevents access, content is displayed in a standard font. Google Webfonts is integrated locally and not via a content delivery network, so that your IP address is not transmitted to Google. The privacy policy of the library operator Google can be found here.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security measures are perfect or impenetrable.

We take the security of your personal information seriously and implement a variety of measures to protect it:

Security Measures: We use industry-standard security measures, including encryption, firewalls, and secure servers, to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Data Storage: Your personal data is stored on secure servers and is encrypted both in transit and at rest. We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Access Controls: Access to your personal data is restricted to authorized personnel only. We ensure that our employees, contractors, and third-party service providers who have access to your data are bound by confidentiality obligations.
Regular Audits: We conduct regular security audits and assessments to ensure the effectiveness of our security measures and to identify and address potential vulnerabilities.
Incident Response: In the event of a data breach or security incident, we have procedures in place to respond promptly. We will notify affected users as required by law and take steps to mitigate any potential harm.
User Responsibilities: We encourage you to take steps to protect your personal information, such as using strong passwords and keeping your login information confidential.

Your Rights

If you have any questions or would like to know what personal data we hold about you, please contact us using the information provided below. You have the following rights regarding your personal data:

Right to know: You have the right to know why we need your data, how it will be used, and how long it will be retained.
Right of access: You have the right to access the personal data we hold about you.
Right to rectification: You have the right to supplement, correct, delete, or block your personal data at any time. If you previously gave us consent to process your data, you can revoke that consent and request deletion.
Right to transfer data: You have the right to request a copy of all your personal data from us, and to transfer it in its entirety to another organization.
Right to object: You can object to the processing of your personal data. We will comply with your objection unless there are legitimate reasons for the processing.
Right to submit a complaint: If you have concerns about how we handle your data, you have the right to submit a complaint. We are committed to resolving any issues you may have. Please contact our Data Protection Officer to raise your concern, or you may choose to submit your complaint to the Dutch Data Protection Authority.

Changes to the Privacy Policy

We reserve the right to update this privacy statement at any time. We recommend that you review this document regularly to stay informed about any changes. In addition, we will actively inform you wherever possible.

This Privacy Policy was last updated on December 19, 2024.

Contact Information

Avermann Nederland B.V.

Charles Darwinstraat 28
7825 AC Emmen
Netherlands

Email: wouter.vanderpool@avermann.nl
Phone: +31 85 084 1540

Responsible Office

Data Protection Information

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